Shipping policy

At Bubblora.co, we work carefully to ensure your orders are packed safely and delivered to you as quickly as possible.


1. Order Processing Time

- Orders are processed within 1–3 business days (excluding weekends and public holidays)

- You will receive a confirmation email once your order has been shipped

- During peak periods or promotions, processing times may be slightly longer


2. Shipping Destinations

We currently ship to: Malaysia, Singapore

If you are located outside these regions, please contact us before placing an order.


3. Estimated Delivery Time

Estimated delivery times may vary depending on your location:

Malaysia

- West Malaysia: 2–5 business days

- East Malaysia: 4–7 business days

Singapore: 2–4 business days

Delivery times are estimates and may be affected by courier delays, customs clearance, or unforeseen circumstances.


4. Shipping Fees

- Shipping fees are calculated at checkout based on your location and order weight

- Any applicable duties, taxes, or customs fees (if required) are the responsibility of the customer


5. Tracking Information

- Once your order has been shipped, a tracking number will be provided via email

- Please allow up to 24 hours for tracking information to be updated


6. Incorrect or Incomplete Address

- Please ensure all shipping details are correct at checkout

- Bubblora.co is not responsible for delays or lost parcels due to incorrect or incomplete addresses

- Re-delivery fees may apply if an order is returned to us due to address errors


7. Delays & Lost Parcels

While we work with reliable courier partners, delivery delays may occasionally occur.

- Bubblora.co is not responsible for courier delays beyond our control

- If your parcel appears lost or significantly delayed, please contact us and we will assist in investigating the issue


8. Contact Us

If you have any questions regarding shipping, please contact us at: bubblora.co@gmail.com