Refund policy
At Bubblora.co, your satisfaction and your child’s safety are important to us. We take great care in ensuring all our products meet our quality standards. If you are not fully satisfied with your purchase, please review our refund policy below.
1. Returns & Refund Eligibility
We accept returns within 7 days from the date you receive your order.
To be eligible for a return or refund:
- Items must be unused, unwashed, and in original condition
- Items must be returned with original packaging and tags intact
- Proof of purchase (order number or receipt) is required
For hygiene and safety reasons, we do not accept returns on:
- Innerwear, personal care items, or hygiene-sensitive products
- Items marked as final sale or non-returnable
2. Damaged or Defective Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of receiving your order.
Kindly provide:
- Your order number
- Clear photos or videos showing the issue
Once verified, we will arrange a replacement or full refund at no additional cost.
3. Refund Process
- Approved refunds will be processed to the original payment method
- Refund processing may take 5–10 business days, depending on your bank or payment provider
- Shipping fees are non-refundable, unless the return is due to our error
4. Return Shipping
- Customers are responsible for return shipping costs, unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost return parcels
5. Exchanges
We currently do not offer direct exchanges.
If you wish to exchange an item, please return the original item and place a new order separately.
6. Contact Us
If you have any questions regarding returns or refunds, please contact us at:
[bubblora.co@gmail.com]
We’re always happy to help.
Bubblora.co reserves the right to reject returns that do not meet the above conditions.
